Returns & Exchanges
Returns and Exchanges
We offer our customers a return or an exchange for items purchased online. Returns or exchanges are accepted on goods within 14 days from their date of purchase. Items must be in original condition, with tags on. Items must not have been worn or washed.
Please note there is no return on sale items, unless faulty.
Return by mail
Email firstname.lastname@example.org outlining your need to return within 14 days of purchase:
8 Swallow Street
Port Melbourne, Victoria, Australia 3207
Please note: Customers are responsible for all shipping charges when applying for a refund or exchange.
Please send package with Parcel Post or Express Post to ensure you have a tracking number. Rockmama does not take responsibility for lost goods.